• We ship to almost every country in the world.
  • For retail orders we promise to ship within 24 hours (except holidays and weekends), shipping time depends on the shipping method you choose, dhl exp/Fedex shipping time is usually 4-6 days. Post service shipping delivery usually takes 20 days or more.
  • Shipping time for wholesale orders depends on the quantity you order, small batch wholesale orders taking about 2-5 days to ship.
  • It is very important that you leave your exact phone number and email address when placing an order so that we can contact you at any time if any.
  • After we ship, the tracking number is usually available after 12 hours, at which time you will receive an email notification with the tracking number. You can track your order at this link. https://www.flysmoke.com/my-account/orders
  • RETURN POLICY: If there is a quality issues with the product, you can return the item and we will refund.